‘Beast from the East’ frozen pipe advice

Yorkshire Water has received some reports of pipes freezing during the current cold snap and has issued advice on what you can do.

The cold snaps can cause water in supply pipes to freeze which could then leave homes in the area without water. When the water freezes it expands and can cause pipes to crack then as temperatures begin to rise the ice will melt and inevitably escape through the crack.

A small minority of homes are more likely to have their external pipes freeze if their supply pipes are not underground. As the pipes are exposed, it’s important residents do all they can to stop their pipes from freezing up.

People are advised to take the simple steps below to make their homes winter-ready:

  • Protect all exposed pipe work, cisterns, tanks, taps and water meters in unheated areas with waterproof foam lagging or insulation
  • Know where the stop tap is located at the property in case it needs to be turned off in an emergency. The main stop tap is usually found at the point where the pipe work enters the premises, often it is under the kitchen sink
  • Make sure you keep a plumber’s number handy in case of an emergency
  • Keep homes warm – set central heating on a low heat or a 24-hour constant setting. If you’re going away on holiday tell a neighbour or friend so that they can check to make sure there have been no burst pipes

You can also watch their advice video here:

Customers who have additional needs can sign up to Yorkshire Water’s vulnerable customer register – www.yorkshirewater.com/priorityservices

 

Need any help or advice from Yorkshire Water?
Customers can get in touch for free via live chat or by requesting a free call back at https://www.yorkshirewater.com

Find out about issues in your area https://www.yorkshirewater.com/inyourarea

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