Privacy Policy

1.    Privacy Statement

This is the web site of West Yorkshire Fire and Rescue Authority.

Our postal address is:

Oakroyd Hall
Bradford Road
Birkenshaw, West Yorkshire, BD11 2DY, United Kingdom

We can be reached via email at information@westyorksfire.gov.uk or you can reach us by telephone at +44 (0) 1274 682311. West Yorkshire Fire and Rescue Authority collects information from our users at several different points on our website to enable us to better inform you about our service. By knowing your preferences we can deliver relevant information that meets your needs and ensure that your visit to our site is quick, easy and productive. West Yorkshire Fire and Rescue Authority is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

2.    Collected Information

We regard your privacy as very important. Information we collect from you, where you choose to provide it to us, enables us to send you information about products and services in which you register an interest. By providing us with your information you consent to us processing it for this purpose. Except with your permission or as provided herein, we will not sell, trade or rent personal information about you to unaffiliated third parties.

The Authority site does not automatically capture or store personal information, other than information that is automatically logged about visitors and which is used to produce statistics about the use of the site. The following types of information are automatically collected and stored about any visit:

  • the Internet domain and Internet Protocol (IP) address from which you access the site;
  • the type of Internet browser and the operating system of the computer you use to access the site;
  • the date and time you visit the site;
  • the pages you visit on the site;
  • if you linked to our site from another Web site, the address of that Web site;
  • if you linked to the site from a search engine, the address of that search engine and the search term you used.

This information is collected by our web server and is only used for system administration and to provide statistics which we use to evaluate use of our site.

For each visitor to our Web pages, our Web server automatically recognises only the visitor’s domain name, but not the email address (where possible).

3.    Email Addresses

We collect the email addresses of those who communicate with us via email, information volunteered by the user, such as survey information and/or site registrations. The information we collect may used by us to contact users for communication and marketing purposes, not shared with other organisations for commercial purposes. If you do not want to receive email from us in the future, please let us know by sending us an email at the above address.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above. Please provide us with your exact name and address. We will be sure your name is removed from the list.

4.    Telephone Numbers

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an email at the above address. Please provide us with your name and phone number. We will be sure your name is removed from the list.

5.    Cookies

We use cookies on our website. When you visit our website we tell you that cookies are being used in a pop up. By continuing to use our site you are giving your consent to the use of cookies.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. There are different categories of cookies that can be used and they may be essential or non essential.

We use cookies to make our website function properly (such as to control the pop up icon and remember whether you have said you will allow our cookies or not). We also use cookies to collect how many visitors use our website, which pages are visited, and if there are any error messages. This helps us to make improvements.

We do not use cookies to collect information that identifies our visitors. All the information is aggregated and is therefore anonymous. We do not make any attempt to find out the identities of those visiting our website, for example by matching data collected by cookies with any personally identifying information from any other source.

We encourage you to accept cookies on our website as they help us to improve the user experience for you and for other users.

6.    Changes to Personal Information and Opting Out

Upon request we provide site visitors with access to information that we have collected and that we maintain about them. Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Visitors can have this information corrected by sending us an email at the above address. Visitors can also opt out at any time.

7.    Third-Party Sites

The site contains links to other Web sites. West Yorkshire Fire and Rescue Authority is not responsible for the privacy practices or the content of these Web sites. Visitors will need to check the policy statement of others’ Web sites to understand their policies. Visitors who access a linked site may be disclosing their private information. It is the responsibility of the visitor to keep such information private and confidential.

8.    Security

With respect to security, we employ state-of-the-art technology and security measures in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

9.    Changes to Privacy Statement

From time to time, we may use visitor information for new, unanticipated uses not previously disclosed in our privacy notice. West Yorkshire Fire and Rescue Authority will update this policy from time to time. A “last revised” date will always be included on the bottom of the statement. To keep up-to-date with West Yorkshire Fire and Rescue Authority policy, please check this page periodically.

10.  Contacting the Website

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Last revised 25/05/2018