How to stay safe

• Always read the safety instructions that came with your device.
• Ensure you have working smoke alarms.
• Always use the charger that came with your phone, tablet, e-cigarette or mobile device.
• If you need to buy a replacement battery or charger, always choose a branded, genuine product from a supplier you can trust. There are lots of fakes out there, and it can be difficult to spot the difference.
• Charge the device on a flat, solid, and stable surface, such as a kitchen worktop. Never leave your mobile phone charging under your pillow.

• Never charge lithium batteries when you are sleeping, or if you are leaving the home.
• Never charge lithium batteries on your escape route. If possible, charge and store them away from your living areas.
• If the device has not been used for quite some time, be extra careful when you charge it – lithium batteries don’t like being discharged to a very low voltage.
• Don’t leave items continuously on charge after the charge cycle is complete – it’s best not to leave your phone plugged in overnight for example.
• Never cover chargers or charging devices – that includes using your laptop power lead in bed.
• Protect batteries against being damaged – that’s crushed, punctured, or immersed in water. Do not use if it looks physically damaged.
• Avoid storing, using, or charging batteries at very high or low temperatures.
• When you travel, avoid keeping all your items containing lithium-ion batteries together, especially on a plane. Check with your flight carrier for additional information or advice.