Are you passionate about driving change and fostering a culture of continuous improvement? West Yorkshire Fire & Rescue Service (WYFRS) is seeking a dynamic and forward-thinking Organisational Learning Officer to join our Service Improvement and Assurance Team.
You can help West Yorkshire Fire & Rescue Service by a playing a key role in identifying and implementing service improvements, supporting organisational learning, and embedding national frameworks such as HMICFRS, Fire Standards and Fit for Future. You’ll work collaboratively across the organisation and with internal and external stakeholders to ensure WYFRS continues to deliver outstanding service through innovation and learning.
We offer an excellent package including generous holiday entitlement, family friendly policies, 37 hour week flexible working arrangements, including hybrid working, local government pension scheme, free onsite parking, Sports and Social Club with free use of gym, an Employee Assistance Program and car salary sacrifice scheme.
Job Purpose: To drive change and learning in line with guidelines and frameworks, supporting WYFRS to build and maintain a culture of continuous learning and improvement.
Key Responsibilities: Work collaboratively with internal and external stakeholders to recognise and support learning opportunities; Identify improvement opportunities; Undertake data analysis and reporting: Develop improvement plans; Use technology to collate data from a wide range of sources; Coach and facilitate teams and individuals to create a culture of continuous learning.
You will have:
- Experience and involvement with internal and external quality assurance processes within a large organisation.
- Experience of collating data and producing dashboards for scrutiny and analysis.
- Experience in supporting a large organisation to identify learning and improvement.
Job share applicants are welcome to apply.
We offer flexible working arrangements, including hybrid working. Whilst you will be required to work from our offices for parts of your initial training, after this you’ll work both in the office and from home as part of our ‘hybrid’ working model. Therefore, applicants must have a reliable home internet connection.
The post is subject to a Disclosure and Barring Service Check.
Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting around 950 firefighters who work round the clock, plus around 300 support staff, who help people and save lives.
We are a caring organisation; we promote an environment of inclusivity and learning, and welcome people from all walks of life – just as long as you can show commitment to our values such as integrity and teamwork.
For further details and to apply online please visit www.wyfs.co.uk/careers. Closing date for all applications is Sunday 28th September 2025 (midnight).
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All correspondence will usually be sent to your email account registered with the online recruitment system rather than by letter. Please check your email account regularly.
If after reading all of this information, you are interested in applying, please read the documents listed above for more details and click on 'Apply' for the application form.
Please note we do not accept CVs. If you are viewing this vacancy on ‘jobsindeed’ or other external platform, the only way to apply for this vacancy is to visit www.wyfs.co.uk/careers/ and complete the application form via our online Access vacancy system.
We are an equal opportunities employer; we value and celebrate equality, diversity and inclusion. We particularly welcome candidates from communities that are currently under-represented at WYFRS, including women, Black, Asian & Minority Ethnic applicants and applicants with disabilities. We can offer support and adjustments for candidates and staff who experience barriers to work that result from health conditions or Specific Learning Differences, such as dyslexia.
West Yorkshire Fire & Rescue Service are committed to the safeguarding of our staff, volunteers, visitors and the community we serve. This includes protecting vulnerable adults, children and young people from potential neglect and harm. All employees must share the same commitment.
WYFRS is a ‘Real Living Wage’ employer and have been rated ‘good’ by HMICFRS in all areas of our service.