We continuously evaluate our Community Risk Management Planning process to ensure we effectively capture and monitor our progress, performance, and achievements. This ongoing assessment helps us identify areas for improvement, celebrate our successes, and maintain a high standard of service delivery. By doing so, we can adapt to changing risks and ensure our strategies remain effective and relevant.

Some of our achievements include: 

  • Total incidents down by 5% (25,449) from 2022/23 to 2023/24.
  • Deliberate fires down 23% (5,088) from 2022/23 to 2023/24.
  • Fires down by 20% (8,741) from 2022/23 to 2023/24.
  • Malicious false alarms down 14% (285) from 2022/23 to 2023/24.
  • We have invested in a £19.8m fire engine replacement programme, which will reduce firefighter exposure to contaminants.
  • Lithium-ion battery training given to firefighters and new equipment introduced to tackle electric vehicle fires.
  • Introduced smoke curtains to assist in the management of fire products in building fires.
  • Increased our wildfire specialist resources, equipment, Personal Protective Equipment (PPE), training, and capability.
  • Our safe and well visits have increased by 4% (12,071) from 2022/23 to 2023/24.
  • Our new automated fire alarms policy has reduced calls by 4,700, resulting in approximately 6,700 fewer needless fire engine mobilisations.
  • Increased on-call fire engine availability from 67% in 2018 to 76% in 2023.
  • In 2023/4 we have recruited and trained 55 new firefighters.
  • Since October 2018, we have recruited 104 on-call firefighters,14% of these are female.
  • We recruited and inducted 54 new people into our enabling functions in 2023/24.
  • We have reviewed and developed a new administrative support model for fire stations, releasing approximately £141,000 to be reinvested into prevention.

"We adapt to changing risks and ensure our strategies remain effective and relevant."